Privacy Policy

This Privacy Policy describes how Moonstone Creative ("we," "us," or "our") collects, uses, discloses, and protects the personal information you provide on moonstonecreative.co (the "Website"). By using the Website, you consent to the data practices outlined in this statement.

Information We Collect:
We collect personal information when you use our contact form or make a purchase through our shop. This information may include your name, email address, billing address, and payment details. Additionally, we gather non-personal information automatically about your visit to our Website, such as your IP address, browser type, device type, and the pages you accessed. This helps us analyze trends, manage the site, and track user engagement.

Our Website also uses cookies and tracking technologies to improve your experience, analyze how the site is used, and provide personalized content. Cookies are small data files stored on your device that help us remember your preferences and ensure the Website functions smoothly. The cookies we use include essential cookies (necessary for the Website to function), performance and analytics cookies (which help us understand how users interact with our Website), and marketing cookies (used to deliver relevant advertisements and track your online activity). You can manage your cookie preferences or disable cookies through your browser settings, though this may affect the functionality of the Website.

How We Use Your Information:
We use your contact information to respond to inquiries, provide customer support, and communicate with you about your purchases or account. Personal information is also used to process orders, fulfill digital downloads, and manage payments. We may send you promotional emails about new products, special offers, or information we believe may be of interest. You can unsubscribe from these communications at any time by using the link provided in the email. Additionally, we use cookies to analyze site trends, manage the Website, and track how users navigate the site. Third-party providers may also use cookies for analytics and advertising purposes.

Disclosure of Information:
We may share your personal information with third-party service providers who assist in operating our Website, conducting business, or servicing you, as long as they agree to keep this information confidential. In cases where we are required by law or in response to requests from public authorities, we may disclose your personal information. Third-party providers, such as Google Analytics or Facebook Pixel, may also use cookies to track user behavior on our site. These third parties have their own privacy policies, which we encourage you to review.

Data Security:
We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, while we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or method of electronic storage is entirely secure.

Your Rights:
You have the right to access, correct, update, or delete your personal information. If you would like to exercise this right or have any questions about our privacy practices, please contact us at miranda@moonstonecreative.co. Additionally, you have the right to manage cookies and can opt out of non-essential cookies by adjusting your browser settings.

Changes to This Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We encourage you to review this page periodically for any updates.

By using our Website, you agree to the collection and use of information as described in this Privacy Policy.

Last updated: October, 2024